Patelco, one of the country’s largest credit unions and a long time client of ours, celebrated their SF branch grand re-opening last Wednesday and an early morning line of 100+ people eagerly waited to get a look at the brand new interior. Or maybe they were there to collect the $75 being awarded to the first 75 people through the doors. This was just one of the offers we cooked up this summer to promote the branch and its move.

At the end of July, Patelco closed their current SF main branch doors and moved on up the street to 124 Second. With this new branch location opening just 75 yards away from the old, the goal was to make existing members aware of the move, so daily banking routines weren’t disrupted, as well as bring in potential members.

In July, we targeted existing members with a direct mail flyer notifying them of the branch move and promoting the “First 75 in, take $75 out” offer with a QR code. Upon scanning the code, members were taken to the sitelet we developed earlier in the year for the Patelco Pays Your Way campaign. And a pop up prompted visitors to enter their information to receive a voucher and chance to win the $75. Additionally, visitors had the opportunity to take a look around and learn how Patelco celebrated their anniversary by giving back to the community.

We also created a series of bold, eye-catching posters for the new branch windows directing anyone passing by to visit the site. All patelcopays.org visitors during the promotional period, not just current members, were eligible to redeem the voucher.

The Paine & Partners site was built using a combination of PHP, Javascript, Flash and CSS, to deliver a seamless brand experience. The new site is a welcome addition to our work in the industry and we are proud to add Paine & Partners to our growing list of financial services clients, including: Thomas Weisel Partners, Blueprint Ventures, Trident Capital, Institutional Venture Partners and Astia.

• Visit the Paine & Partners site
• Read more about the brand redesign